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AlphaSense

Analyst, Customer & Product Support

AlphaSense

Delhi, India
5 months ago
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with over 1,300 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com. About the Team The Customer & Product Support (C&PS) team sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense’s market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore. About the Role We are looking to hire an Analyst, Customer & Product Support to join the growing C&PS team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team acts as our first line of support. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. This role will be dedicated to our BamSEC platform as part of the wider AlphaSense suite of products. Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us. Who You Are An intelligent, articulate, consultative and confident client-facing professional with 1-2 years of experience working in a client/product support role. You possess a customer-first mindset and enjoy working through complex problems to find solutions. You enjoy being part of an entrepreneurial team and work diligently to help others when needed. You are a strong communicator and have an innate ability to distill and explain complex issues in simple terms. Possess strong analytical, critical thinking and problem solving abilities. A team player who enjoys building strong cross-group working relationships. You are curious, proactive and possess a continuous improvement mindset with the ability to learn quickly and adapt. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job. You have strong attention to detail, effective time management skills and the ability to rigorously prioritize under pressure. You have an interest in systems, technology and software applications. One who acts with integrity and sets high ethical standards through your actions. What You’ll Do Deliver a world-class customer experience. Act as the first line of defense and advocate for all of customers globally to ensure we deliver a consistently positive customer experience through timely responses and effective resolution of queries and issues. Guide customers through features and functionalities to maximize their experience and fully resolve their challenges or questions. Deliver on predefined team targets including delivering outcomes with high quality and excellence. Provide impeccable customer support. Investigate, diagnose, troubleshoot and find solutions for queries sent through email You will escalate tickets to appropriate teams when needed and will retain a position as the customer’s point person through regular updates and confirming resolution. Collaborate effectively with technical and non-technical global stakeholders. Be an expert on our product and continuously build your knowledge. Become an expert on the BamSEC product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise. Assist with special projects as assigned. AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @ alpha-sense.com email address. If you’re unsure about a job posting or recruiter, verify it on our Careers page . If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

On-Site

Full Time

Intermediate or Experienced

AlphaSense

Compliance Analyst

AlphaSense

Chicago, IL, United States
7 months ago
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: Tegus by AlphaSense facilitates extremely valuable calls between our clients and experts. Given the proprietary insights in these conversations, compliance is critical to our business, and a key component of our value add. The Compliance Team provides our clients with actionable insights while maintaining the highest legal and regulatory standards. About the Role: As a Compliance Analyst, you will play a crucial role in supporting our content generation while protecting our clients from potentially sensitive information. You will gain extensive knowledge of Tegus’ cutting edge compliance program to facilitate the review of expert call transcripts. This role is fast-paced, so agility and ability to work under a tight deadline are key. Who You Are: 1-2 years of experience as a paralegal, legal assistant, compliance/financial/business analyst, or similar is preferred, but not required. Strong transferrable skills, such as research and analysis, are also highly valued. Acute attention to detail and strong reading comprehension with proofreading, drafting, and investigative/research experience. Ability to effectively prioritize tasks, manage time, and remain highly organized while working independently. Thrives in a dynamic, fast-paced environment, with the ability to adapt quickly to changing priorities and contribute to innovative solutions that support Tegus’ business needs. What You’ll Do: Review expert call transcripts to detect and resolve instances of material nonpublic and confidential information in accordance with internal protocols, applicable laws/regulations, and industry standards. Complete due diligence review of each call, document any violations comprehensively, and escalate non-compliance with Tegus sourcing guidelines as necessary. Conduct advanced research of financial reports and regulatory filings using internal databases and external resources to determine the extent to which information exists in the public domain. Proactively manage internal and external communications while maintaining efficiency and adaptability in a fast-paced, time-sensitive environment. Perform administrative tasks, including but not limited to, inputting, tracking, and maintaining accurate data on processes, transcripts, and workflows, while identifying opportunities to improve operational efficiency. For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. You may also be offered a performance-based bonus, equity, and a generous benefits program. Base Compensation Range $65,000 - $65,000 USD AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @ alpha-sense.com email address. If you’re unsure about a job posting or recruiter, verify it on our Careers page . If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Hybrid

Full Time

Intermediate or Experienced

$65,000 a year

AlphaSense

Global Benefits Specialist

AlphaSense

United Kingdom
1 month ago
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Role: Reporting to the VP, People Operations, the Global Benefits Specialist will contribute to the success of our People Operations team by using your benefits expertise to support our employees across our global organization. In this role, you will collaborate with Finance, Legal, Talent Acquisition, and People Operations teams to address both regional and global benefit needs while ensuring compliance with applicable local regulations. You will assist in administering and maintaining high-quality benefit programs that align with the organization’s goals and help attract and retain top talent. This role will be focused on benefits in EMEA, as well as providing backup on benefits in APAC and the US. However, the scope of countries and supporting responsibilities may shift periodically as we grow and scale. What You’ll Do: Manage and administer employee benefit programs, including but not limited to insurance plans, time off policies, wellness initiatives, and other non-salary compensation for your primary and backup countries. Maintain compliance with local labor laws and regulations. Provide guidance to employees on benefits and address inquiries or concerns. Collaborate with external vendors to ensure timely and accurate delivery of benefit services Assist in global benefits harmonization efforts and the sharing and creation of best practices across regions. Support benefits-related updates or enhancements in Workday and other systems. Draft, maintain, and optimize process and policy documentation related to benefits. Manage benefits invoice reconciliation in collaboration with our Finance team. Assist with annual benefit renewal and enrollment processes and the implementation of new programs. Who You Are: You have a Bachelor’s degree in Human Resources, Business Administration, or a related field, preferred You are a benefits professional with 5-8 years of experience in Human Resources with 2-3 years of global benefits-specific experience; experience working for pre-IPO and/or publicly traded companies preferred. You’re proficient at using Workday for benefits management strongly preferred You have strong knowledge of local labor laws in EMEA; familiarity with US and/or APAC regulations is a plus You are a strong communicator, with the ability to adjust messaging based on audience and employee needs You are proficient at using Google Sheets and Excel to audit and analyze data with full attention to detail. You’re comfortable working in a fast-paced, sometimes “messy” environment but also thrive on organizing the “mess” by building reports, templates, process documents, and other resources to support yourself, the team, and employees. AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @ alpha-sense.com email address. If you’re unsure about a job posting or recruiter, verify it on our Careers page . If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Remote

Other

Intermediate or Experienced

AlphaSense

Senior Director of Engineering, SRE

AlphaSense

Remote, United States
3 months ago
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Role: We are looking for a Senior Director of Site Reliability Engineering (SRE) to define and lead reliability and operational excellence across AlphaSense’s products and platforms. This is a high-seniority, technically demanding role with broad organizational impact. Operating within AlphaSense’s “you build it, you run it” culture, success is defined by shaping how reliability and operations are practiced across a large engineering organization, enabling hundreds of engineers to build, run, and support production systems with confidence. The role leads and drives the evolution of Site Reliability Engineering at AlphaSense, with direct responsibility for the SRE team and significant influence on reliability practices across engineering. As the function matures, the role will scale its leadership capacity, while maintaining a globally distributed, follow-the-sun SRE operating model across the US, EU, and India. Who You Are: Several years of Senior leadership experience in Site Reliability Engineering capacity Deep knowledge of SRE principles and practices (SLIs/SLOs, error budgets, reliability economics) Experience building self-service systems through platform engineering Strong background in distributed systems and microservices Production experience operating Kubernetes-based platforms Solid understanding of cloud-native networking fundamentals Experience running systems in multi-cloud environments (AWS and at least one of GCP or Azure) Proven success scaling SRE practices across large engineering organizations Demonstrated experience building, mentoring, and developing high-performing SRE teams Ability to grow and sustain an inclusive, resilient engineering culture Experience operating in a “you build it, you run it” culture Ability to lead through influence and partnership What You’ll Do: Lead reliability and operational excellence across AlphaSense’s platforms and products Scale SRE practices in a “you build it, you run it” engineering organization Lead and grow a follow-the-sun SRE team across multiple time zones Build, mentor, and develop high-performing SRE engineers Own incident management, on-call operations, and post-incident learning Cultivate an awareness and culture of reliability throughout the engineering organization Set direction for observability and operational tooling Enable teams to operate production systems safely and confidently Embed reliability into the whole software delivery lifecycle in collaboration with Product, Platform, Cloud, and Security Reduce systemic risk through toil reduction and continuous improvement For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. You may also be offered equity, and a generous benefits program. Compensation Range $186,000 - $255,000 USD AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @ alpha-sense.com email address. If you’re unsure about a job posting or recruiter, verify it on our Careers page . If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Remote

Full Time

Senior or Executive

$186,000 to $255,000 a year

AlphaSense

Enterprise Account Executive

AlphaSense

London, Greater London, United Kingdom
1 year ago
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with over 1,500 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. Come Join Us! About the Team: The extraordinary AlphaSense Sales team is split into two parts: Financial Services and Corporates. The Financial Services Sales Team focuses on sales to hedge funds, asset management, investment banking, and private equity. Our Corporate Sales Team is verticalized with a focus on the Fortune 1000 in the subsequent sectors: Life Sciences, Technology, Media, and Telecom, Energy and Industrials, Consulting, and Consumer Packaged Goods. Both the Financial Services and Corporate sales teams have Enterprise and Mid-Market sales professionals, and there is an additional corporate team of sales professionals focused exclusively on Investor Relations. About the Role: We are looking for an entrepreneurial, driven and accomplished new business sales professional to join our growing Corporate Sales team focused on selling top Fortune 1000 companies. This is an opportunity to join a high growth company and sell an award winning product that is experiencing rapid adoption across all industry verticals. The person in this role will make a significant contribution in the company’s growth and future success. Who You Are: An Accomplished Sales Professional who is open to sell into Corporate industry markets which could include Life Science, Technology Media and Telecoms, Professional Services, CPG or the Energy and Industrial verticals. You perceive Sales as both an art and science, and clearly can articulate your version of the ‘science of sales’; what activity leads to success and ultimately what you need to do to consistently hit your targets. Whether the activity is; pipeline building, managing a heavy volume of product trials, or spearheading a complex discussion. Ideally we would like to see you have gained these skills through experience in SaaS sales, preferably focused on financial information and/or research solutions (not a must-have) Hard-working and possess a ‘never give up’ attitude: We have a highly motivated team and an accomplished culture. We look for people who possess a natural tenacity and desire to succeed. You set the example for work ethic, forward-thinking, enthusiasm, and commitment. Intellectually Curious: You know the right questions to ask and how to uncover business challenges at all levels of an organization from Analysts to C-level executives. Coachable. You will have the opportunity to advance your career through robust training and development programs at AlphaSense. An openness to feedback and desire for constant improvement is key to success here. A Proficient Communicator: You have the skills necessary to explain complex financial data and concepts to a non-financial audience -- and you are comfortable doing this virtually via video, via phone and/or in writing Knowledgeable about the personas we sell into. (Our product is sold enterprise-wide, but we have particular success within; Corporate Strategy, Market Intelligence, Business Development, M&A, Investor Relations and research-related functions.) What You’ll Do: Cold call, prospect, conduct frequent technical demonstrations and in a full 360 Sales role, targeting corporate intelligence departments selling into the Corporate vertical markets. Research opportunities, prospect, initiate discussions, build relationships, conduct demos, oversee product trials, and most importantly, close deals! This is an end-to-end new business sales role and no task is too small or too large. Forecast accurately and develop the necessary pipeline to meet/exceed quota. Work closely with our Product Specialist team during trials to ensure client commitment and ultimate purchase. Gather and distribute product feedback from clients and prospects to the sales and product teams to help us continually enhance our product offerings. AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

On-Site

Other

Intermediate or Experienced

AlphaSense

Information Engineer II, Enterprise Systems Technology

AlphaSense

Bengaluru, India
1 month ago
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! The role of Engineer II, Enterprise Systems Technology is responsible for designing, building, and operating scalable enterprise platforms that power internal teams across the organization. This role approaches technology challenges with an engineering mindset - developing automated, reliable, and secure solutions that reduce manual work and enable teams to operate efficiently at scale. Our mission is to design, build, and operate secure, scalable IT platforms and identity services that power the company. We leverage engineering, automation, and deep systems expertise to reduce operational overhead, increase reliability, and support long-term organizational growth. This engineer will focus on identity and access management, enterprise systems engineering , enterprise security , and automation-driven platform development , while supporting complex technical initiatives across the organization. The role requires strong technical expertise, architectural thinking, and the ability to translate business needs into scalable engineering solutions. Working closely with cross-functional teams, the engineer will help shape the technical direction of enterprise systems while promoting best practices in automation, infrastructure management, and system reliability. This role provides an opportunity to directly impact the productivity, security, and scalability of the company as we continue to grow. Who You Are: Bachelor’s degree in Computer Science, Information Technology, or a related field, or an equivalent combination of experience and certifications. Deep expertise in identity and access management platforms, particularly Okta and Okta Workflows, and experience designing secure identity architectures. Experience designing and maintaining system integrations and automation using APIs and event-driven workflows. Strong programming and scripting skills in Python, PowerShell, and Bash. Experience integrating systems using RESTful APIs, authentication frameworks such as OAuth, and common data formats such as JSON and YAML. Proficiency with Infrastructure as Code (IaC) tools such as Terraform. Experience working with CI/CD pipelines and version control systems (Git) to manage infrastructure, automation, and configuration changes. Solid understanding of networking fundamentals, troubleshooting, and system performance optimization. Strong problem-solving abilities with a structured and analytical approach to designing technical solutions. Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders. What You’ll Do: Design and build automation-driven solutions and system integrations that reduce manual operational work and improve reliability across enterprise systems. Develop and maintain internal platforms and services that support identity management, enterprise applications, and secure access to company resources. Design, implement, and support networking and secure access technologies, including Zero Trust Network Access and identity-aware access controls. Apply engineering best practices such as infrastructure as code, version control, testing, and CI/CD to enterprise systems and automation workflows. Define and maintain architecture standards, design principles, and technical guidelines to ensure a consistent and scalable enterprise platform. Collaborate with internal teams to understand business needs and translate them into secure, scalable engineering solutions. Partner with Security and Compliance teams to support initiatives such as vulnerability management, patching, and incident response. Contribute to technical planning and implementation of complex cross-functional technology initiatives. Maintain documentation for system designs, integrations, and automation workflows to support long-term maintainability. Provide technical mentorship and guidance to team members while promoting a culture of engineering excellence and continuous improvement. Stay informed on emerging technologies and identify opportunities to improve platform reliability, security, and scalability. Nice to Have Experience with the following technologies and concepts is considered a strong plus: AWS fundamentals and cloud-native service architecture Experience working with endpoint management platforms, enterprise security tools and APIs, such as Kandji, Microsoft Intune, CrowdStrike, or Cloudflare Deeper understanding of enterprise networking concepts Familiarity with SQL or lightweight data querying Experience with message queues or event-driven automation architectures Familiarity with AI-assisted development tools and automation, including using LLMs or AI APIs to build internal tooling, improve workflows, or enhance operational efficiency. AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @ alpha-sense.com email address. If you’re unsure about a job posting or recruiter, verify it on our Careers page . If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

On-Site

Other

Intermediate or Experienced

AlphaSense

Enterprise Account Executive, Corporate

AlphaSense

Singapore, Central, Singapore
1 year ago
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with over 2,000 people across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. For more information, please visit www.alpha-sense.com. About the Role: We are looking for an entrepreneurial, driven and accomplished new business sales professional to join our growing Singapore team, focused on winning new business from the Corporate vertical market throughout APAC. This is an opportunity to join a high growth company, sell an award winning product that is rapidly getting adopted across the market internationally, and this person will be able to make a significant contribution in the company’s growth and future success. Who You Are: An experienced hunter who has sold to corporate vertical markets across APAC. It is essential that you have sold SaaS technology, market intelligence/insights and/or financial information to the corporate market place, which could include selling into; Technology, Media, Telecoms, Energy, Industrial, Professional Services, Life Science or CPG vertical markets. You have a proven track record of achieving sales targets; we are building a team of top sales performers and a great winning culture, so we are looking for people who share the same experience and values and together we can continue on our explosive growth Able to prospect and build a pipeline, from identifying the right opportunities to gaining access to the right levels of and across an organization; influencing and building advocacy to create the conditions for enterprise Energetic and creative individual, possessing natural curiosity with the ability to learn quickly Reputation for consistently delivering results and setting the example for work ethic, initiative, enthusiasm, and commitment Strong ability to develop rapport with new people, and to maintain relationships, combined with a positive, outgoing personality Outstanding oral, written and presentation skills Able to travel to clients monthly or quarterly based on business needs What You’ll Do: Take responsibility for the end-end sales processes in your territory, targeting multiple corporate research departments. This is a new client acquisition sales leadership role, requiring you to lead and grow your team, research opportunities, initiate discussions, build prospect relationships, coach and conduct demos, manage product trials and close sales. Forecast accurately and develop necessary pipeline to meet and exceed goals Partner closely with our marketing team to expand brand awareness Work closely with our Product Specialist team during trials to ensure client engagement Gather and pass on information on market and client product needs to sales, product management, content, and product marketing to help us continually enhance our products AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

On-Site

Other

Intermediate or Experienced

AlphaSense

Corporate Events Manager

AlphaSense

Remote, United States
2 months ago
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: AlphaSense Marketing is a revenue focused marketing team that encompasses demand generation, product marketing, corporate communications, PR / AR, brand, customer marketing, content marketing, and experience marketing. At our core, we’re here to fuel AlphaSense’s growth, which we do by contributing to pipeline and revenue; developing a brand that’s widely known to the markets we serve; and encouraging user engagement both within our product and with our brand. About the Role: AlphaSense is hiring a Corporate Marketing Manager, Events & Experiences to help lead the strategy and execution of AlphaSummit, our annual user conference, along with key corporate marketing initiatives. Reporting to the VP of Experience Marketing, this role is ideal for a seasoned event marketer with 5+ years of experience running complex events at a technology company. You will own day-to-day execution, translating company vision and business objectives into a high-impact, scalable event experience, while working cross-functionally with internal teams and external partners to deliver exceptional attendee value and measurable business results. Who You Are: Required: 5+ years of experience in corporate marketing or event marketing at a technology company Proven experience managing large-scale B2B events or user conferences Strong understanding of how technology organizations operate, including cross-functional planning and executive alignment Experience working with external vendors, agencies, and production partners Exceptional organizational and project management skills Ability to manage multiple workstreams and stakeholders simultaneously Strong written and verbal communication skills Preferred: Experience supporting events with 1,000+ attendees Background in SaaS, enterprise technology, or B2B platforms Familiarity with registration platforms, event tech, and marketing operations workflows Comfort working in a fast-paced, high-growth environment What You’ll Do: Serve as a core owner of AlphaSummit planning and execution , partnering with the VP of Experience Marketing to bring the company’s conference vision to life Translate business goals (customer value, pipeline impact, product education, brand positioning) into a clear, executable event strategy Manage the full event lifecycle , including timelines, budgets, registration, logistics, speaker coordination, and on-site execution Lead and manage external vendors , including production agencies, venues, AV and technical partners, and experience providers; oversee RFPs, contracts, scopes of work, and delivery Own operational decisions with a strong understanding of strategic intent and business impact Partner cross-functionally with Product Marketing, Brand & Creative, Content, Comms, Sales, and Customer Success to ensure alignment and execution Act as the central point of coordination , keeping internal teams and partners aligned on timelines, deliverables, and expectations Serve as a key on-site leader during AlphaSummit, maintaining a calm, solutions-oriented presence during live execution Partner with Marketing Operations to track performance metrics , gather and analyze post-event feedback, and drive continuous improvement year over year What Success Looks Like: AlphaSummit is delivered on time, on budget, and on brand Internal teams feel supported, informed, and aligned Vendors execute cleanly with minimal escalation Attendees leave with clear value: product knowledge, insights, and connections Leadership sees AlphaSummit as a strategic, business-driving investment Why Join AlphaSense: Lead one of the most important brand and customer moments of the year Work closely with senior leadership and executives Build and scale a flagship event from a strong foundation For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. You may also be offered a performance-based bonus, equity, and a generous benefits program. Base Compensation Range $100,000 - $113,000 USD AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @ alpha-sense.com email address. If you’re unsure about a job posting or recruiter, verify it on our Careers page . If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Remote

Full Time

Intermediate or Experienced

$100,000 to $113,000 a year

AlphaSense

Principal Software Engineer

AlphaSense

Remote, Canada
2 months ago
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: Our diverse Product & Engineering team values innovation, collaboration, and the continuous improvement of our platform. We offer a dynamic work environment where employees can grow and thrive while working on cutting-edge technology that shapes the future of AI and search. At AlphaSense, we believe that diverse experiences and perspectives are critical to our success. We are committed to creating an inclusive workplace where all employees feel valued and empowered to be their authentic selves. About the Role: We are seeking a Principal Engineer to lead the design, evolution, and reliability of our global financial data extraction and normalization platform. This system ingests filings across formats (HTML, PDF, APIs, spreadsheets), extracts and standardizes financial data using a combination of AI and deterministic systems, and delivers trusted, traceable outputs at scale to downstream financial services teams and customers. This role owns the self-sourcing and extraction foundation used by multiple teams across the organization. Today, human validation is used as a safety net. Your mission is to systematically reduce human dependency by increasing system correctness, confidence, and trust, without sacrificing speed or scalability. You will operate at the intersection of distributed systems, AI-driven extraction, data quality, and platform architecture, raising the technical bar and reshaping how we build reliable systems. Who You Are: 15+ years of experience building and operating large-scale production systems Proven experience designing data ingestion, extraction, or processing systems at scale Deep expertise in one or more of: Distributed systems Data platforms and pipelines AI/ML-powered extraction or classification systems Platform or infrastructure engineering Demonstrated ability to design trustworthy systems that combine probabilistic (AI) and deterministic approaches Strong understanding of system reliability, observability, failure modes, and iterative hardening Experience reducing operational or human overhead through better system design Track record of technical leadership across teams without formal people management Comfortable operating in ambiguity and driving clarity where none exists Passion for using AI responsibly and effectively to deliver scalable, high-confidence systems Nice to Have Experience with document understanding, NLP, or financial data extraction Experience building provenance, lineage, or confidence-scoring systems Familiarity with cloud-native architectures and modern data stacks Experience shaping or owning internal platforms used by multiple teams What You’ll Do: Own the architecture and evolution of our large-scale data extraction and normalization platform Design systems that process hundreds of thousands of records across heterogeneous sources (PDF, HTML, APIs, XLS) with high reliability Define and implement strategies to minimize human-in-the-loop validation through AI-based validation, confidence scoring, provenance tracking, and deterministic safeguards Establish clear system contracts for correctness, traceability, and confidence (e.g., “where did this number come from?”) Balance AI-driven approaches with procedural and rules-based systems where they improve reliability and explainabilityIdentify and remediate architectural and operational bottlenecks impacting scale, accuracy, and developer velocity Act as the technical authority to block poor designs, redesign critical systems, and introduce new platforms or tooling when necessary Partner with product and downstream consumers to define quality bars, SLAs, and success metrics Serve as a technical escalation point for production issues, reliability failures, and systemic risks Mentor senior engineers, shape technical culture, and raise expectations for system design and execution Contribute to long-term technical strategy while remaining hands-on with critical implementations For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. You may also be offered equity, and a generous benefits program. Compensation Range $202,000 - $278,000 CAD AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @ alpha-sense.com email address. If you’re unsure about a job posting or recruiter, verify it on our Careers page . If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Remote

Full Time

Senior or Executive

CA$202,000 to CA$278,000 a year

AlphaSense

Senior Director of Strategic Initiatives, Global Markets

AlphaSense

London, Greater London, United Kingdom
1 year ago
About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! Location: London or Remote UK Reports To: SVP, Strategic Initiatives About the Role: AlphaSense is seeking a Senior Director of Strategic Initiatives to lead and scale high-impact, cross-functional growth strategies, with a core focus on driving AlphaSense’s international expansion efforts . This is a senior-level role with enterprise-wide visibility and influence, directly responsible for shaping and executing the company’s global footprint and ensuring sustained success in new and emerging markets. As a key leader within the Strategic Initiatives team, you will also support a range of strategic priorities—such as go-to-market innovation, new product commercialization, segment and persona optimization, and M&A integration —ensuring these initiatives deliver maximum value across our global markets . You’ll work closely with executive leaders across Revenue, Marketing, Product, Finance, and Operations to unlock growth and strengthen AlphaSense’s global market leadership. This role is ideal for a bold, thoughtful, and highly strategic operator who thrives in a fast-paced, dynamic environment and brings a global mindset to problem solving and execution. What You’ll Do: Lead AlphaSense’s International Expansion Strategy: Own the strategy, roadmap, and execution of AlphaSense’s entry and growth in Europe and APAC. This includes identifying priority markets, establishing scalable go-to-market and operational models, and aligning executive stakeholders to expansion goals. Ensure Unified Global Execution: Responsible for ensuring AlphaSense operates as one business in our global markets, creating coherence across segments, functions, and geographies to deliver a seamless, aligned experience to customers and employees alike. Define and Elevate Platform-Market Fit: Identify what it takes for AlphaSense to win in each market—from critical product functionality to region-specific content—and work cross-functionally to ensure we’re delivering a differentiated, high-impact solution that aligns with local customer needs. Act as a Strategic Advisor to Senior Leadership: Bring strategic rigor and market insight to the most critical decisions facing the company, with a particular focus on international growth. You’ll help shape AlphaSense’s long-term success by contributing to high-impact decisions that span product, go-to-market, and operational strategy. Drive Alignment and Execution Across Functions: Act as a connective force across senior GTM leadership in EMEA and APAC, ensuring AlphaSense operates as one business across international markets. You’ll be accountable for driving strategic initiatives that directly support regional revenue goals and long-term market success. Establish KPIs and Operational Cadence: Define success metrics, build tracking and reporting frameworks, and implement regular business reviews to ensure accountability and continuous improvement. Shape the Future of AlphaSense’s Operating Model: Influence how AlphaSense scales globally by helping shape org design, operational processes, and commercial models that support long-term growth. Who You Are: Proven Global Strategist: You’ve successfully led large-scale strategic programs, particularly around international growth and market entry across EMEA and/or APAC. You understand how to navigate regulatory landscapes, local buyer behavior, competitive dynamics, and operational complexity in diverse global regions. High-Impact Operator: You move from strategy to execution with ease. You’re comfortable owning end-to-end delivery of major initiatives and influencing C-level stakeholders to align resources and priorities. Executive-Level Communicator: You know how to synthesize complexity, distill insight from data, and communicate clearly and persuasively to senior internal audiences. Cross-Functional Leader: You excel at aligning teams and driving accountability across functions. You’ve worked within matrixed organizations and know how to lead without explicit authority, creating a shared sense of purpose and momentum. Customer-Led Thinker: You have a deep understanding of our customer base and have built strategy grounded in buyer insight, user behavior, and evolving market needs, with a sharp eye for how those dynamics differ across local markets. Entrepreneurial and Adaptive: You’re energized by fast-moving environments and excel at finding clarity and opportunity in evolving situations. You’re resourceful, action-oriented, and skilled at driving momentum even without a perfectly defined path. Data-Driven Decision Maker: You understand the financial implications of strategic bets. You're fluent in building business cases, running scenario models, and presenting clear investment recommendations. Why This Role Matters This is a rare opportunity to step into a high-impact leadership role at one of the fastest-growing AI companies in the world. You will directly shape how AlphaSense expands internationally and ensure that our most important strategic bets create long-term value in the markets where we grow—all while helping unify the business globally for maximum impact. AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @ alpha-sense.com email address. If you’re unsure about a job posting or recruiter, verify it on our Careers page . If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Hybrid

Full Time

Senior or Executive

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